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White paper

How to Develop an Effective Retail Labour Performance Management Program

Centralized retail labour performance management helps control costs and optimise service. Learn labour analytics best practices that drive results.

How to Develop an Effective Retail Labor Performance Management Program

One of the greatest challenges for brick-and-mortar retailers is the continuous management of their annual labour investment. After all, store wages are among a retailer’s largest operating expenses. Yet many retailers still struggle to control their substantial labour spend, which can result in major budget overruns and smaller profit margins. A formal, disciplined approach, backed by workforce analytics, provides the visibility needed to proactively manage store labour utilisation and costs. An effective labour performance management program helps retailers improve employee scheduling and absence management to better control their labour spend without compromising the customer experience.

Read this white paper to get expert insights into:

  • What makes store labour costs so difficult to manage — and what you can do about it
  • How to collect and interpret key data for effective labour performance management
  • Why you need a data-driven approach to employee scheduling and absence management

Download this paper and find out how your retail organisation can develop a labour performance management program that helps optimise your labor spend and drive better business outcomes.

Get this free resource now.