Retail

Your people are your greatest competitive advantage. Our retail HR software helps you control costs by attracting, hiring and engaging great talent, and empowering them to deliver at their full potential.

Why UKG for retail?

Our powerful AI-driven solutions offer new control, flexibility, communication and insights while helping your people thrive, and are a delight for your customers.

Secure cloud-based HCM solutions

Access retail task management, HR and HR Service Delivery tools anywhere and at any time, giving you greater flexibility and efficiency.
AI forecasting and smart scheduling

Apply powerful machine-learning processes to build better forecasts based on your unique business drivers, create best-fit schedules and empower employees with self-service access.
Easily plan and pivot

Empower your people with the information that they need to track progress, enact change, adapt with speed and accurately measure success.

Retail in Action

Level up customer service and productivity with solutions built just for you

Delivering exceptional customer service starts with getting the insights you need to engage your workforce, ensure compliance, drive intelligent decision-making and deliver better outcomes.

Jesse, a shop employee, is notified on their tablet about a change in an upcoming shop promotion and sends in a help request to ensure that they have what they need.

District Manager, Alex, checks labour productivity levels across locations, flags shops with issues and makes a note of report details to discuss with shop managers.

When an employee calls out last minute, Shop Manager Nic posts the open shift to eligible employees from their tablet and gets notified that it’s been picked up.

Taylor, a new employee, has bills due before their first payslip arrives. With a UKG-powered ‘on-demand-pay’ solution, they can access part of their earned income to pay on time.

Customer Stories

Don't take our word for it

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UKG Optimizes Staffing and Drives Labour Savings for PVR

“…the system has allowed us to tighten our policies and reduce excess costs …”

Using UKG® workforce management solution, PVR Cinemas has optimised scheduling, reduced labour costs, gained better visibility for informed management decisions.

UKG Dimensions

Global workforce management for complex industry needs

Discover AI-powered workforce solutions with tailored industry features — built on an intelligent and extensible platform to help you redefine the work experience for your people.

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UKG HR Service Delivery

Impactful HR Service Delivery

Provide a better way to support employee requests and their important life-work moments, through HR digitisation, process automation and service-level insights.

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