DuPont Unifies Payroll Worldwide with UKG One View
- Consolidated 14 countries into a single global payroll system
- Reduced vendor contracts, system maintenance, and payroll staffing costs
- Improved payroll accuracy and compliance visibility across regions
If we didn’t have a single pane of glass to oversee our global payroll, we would have had to talk to 14 vendors and none of them could give us a consolidated payroll view.
DuPont is a global innovation leader with more than 12,000 employees across dozens of countries, operating in highly specialized industries that demand operational precision — from advanced materials labs and 24/7 manufacturing plants to corporate offices.
Challenges
With an expansive, global frontline workforce, DuPont’s HR operations and global payroll teams manage a vast and constantly shifting landscape. The organization is also in perpetual motion, acquiring and divesting companies, restructuring legal entities, and integrating new employee populations. Payroll accuracy, consistency, and global compliance are mission critical.
For years, DuPont relied on fragmented payroll systems that varied widely by region. In Europe, payroll ran on a 20-year-old custom platform, while teams in Asia managed processes using a mix of local vendors, manual uploads, and spreadsheets. These outdated systems were costly to maintain and offered little visibility into data. As employees lost familiarity with them over time, teams often had to reconstruct old configurations just to make updates. This complexity led to serious risks, including overpayments, inconsistent employee oversight, and challenging financial reconciliations.
As DuPont accelerated its global M&A activity — including major spin-offs, acquisitions, and new legal entity creations — these limitations became even more apparent. Each transaction required standing up payroll across multiple countries, new vendor contracts, and painstaking local configuration work, making it clear DuPont needed a global payroll solution that could simplify, standardize, and scale.
Solutions
DuPont selected UKG One View® to modernize its global payroll, choosing the UKG Workforce Operating Platform to unify and empower its people worldwide.
“If we didn’t have a single pane of glass to oversee our global payroll, we would have had to talk to 14 vendors and none of them could give us a consolidated payroll view,” said Mary Anne Sparks, Senior Director of HR Operations & Technology at DuPont.
UKG One View provides a streamlined, global framework for payroll and time management, which allowed DuPont to retire its aging enterprise accounting infrastructure, move countries off local vendor contracts, and replace manual processes with standardized workflows. Through UKG One View, DuPont digitized pay slips for the first time in several regions, replacing paper distribution with secure online access.
A key advantage of UKG One View is its seamless integration with the organization’s HR system of record. This integration strengthens compliance by validating new hires before payment and correctly handling employee departures. It also automates GL balancing, which improves financial accuracy and cuts down on the manual work needed at month-end.
Beyond technology, DuPont values UKG’s collaborative approach. The teams partnered closely through complex country go-lives such as Luxembourg, where daily engagement between DuPont, UKG, and the in-country provider stabilized a notoriously complicated payroll. “Service is 100% a factor,” Sparks said, “UKG treats us like a partner. I really appreciate that it feels like we’re in it together. UKG will take whatever issue we have and try to get us a solution. We really value that.”
Results
Switching to UKG One View has delivered major efficiency gains and cost savings. The organization consolidated local payroll roles into shared regional teams, reducing staffing costs, and improving operations. “We used to have full-time payroll resources in each country,” said Melissa Faragher, Global Payroll & Time Leader at DuPont. “Now we leverage shared resources across several countries.”
Employee and manager experiences have improved too. Digital pay slips add convenience to regions that once relied on paper. Managers now approve timecards for better oversight, while employees can view and verify their own time data. “This visibility has shifted accountability to the right people and created a more transparent culture,” said Sparks. In fact, study after study has shown that cost savings from moving entirely electronic on time entry approvals saves money in multiple ways, including reduced error rates, faster payroll processing times, less time reconciling payroll inputs, fraud prevention, and better compliance with clearer audit trails. Beyond convenience, accepted standard savings associated with a change from paper pay slips to electronic are $1 per payment, and higher if the slips are mailed.
UKG One View also supports DuPont’s ongoing transformation. During recent divestitures and integrations, the organization provided acquiring entities with a single, standardized payroll model instead of a patchwork of country-specific processes. This kind of standardization during M&A activity brings many benefits to an organization, including reduced due diligence times, lower ongoing operational costs, faster integration timelines, and reduced error rates and compliance risks
For DuPont, UKG One View is more than a payroll system — it is a critical solution that empowers its global workforce with data, insights, and flexibility. It drives efficiency, compliance, and resilience while laying the foundation for future modernization.